1. Receiving and Inspection

Every return begins with a well-structured receiving procedure. We guarantee:

• Accurate verification of returned products
• Quality checks based on return reasons
• Real-time scanning and data recording
• No mix-ups, no confusion, no delays

This gives your business a clear, error-free record of every returned SKU.

2. Refurbishment and Repair

Next up, items that need minor fixes or improvements go through our repair and refurbishment process. We:

• Restore products to working condition
• Replace parts if necessary
• Repackage items for resale
• Coordinate with certified repair vendors

This gives products a second life and reduces operational losses.

3. Recycling and E-Waste Processing

For items beyond repair, we proceed with safe disposal through licensed recycling partners. We handle:

This supports your ESG commitments and reduces your environmental impact.

4. Repackaging and Resale

Products in good condition are:

You can remarket them as “open-box,” “like new,” or “refurbished,” unlocking additional profit from returns while reducing waste.

5. Returns Management and Sorting

Once the product is received, our system and team categorizes it instantly into:

Plus, our advanced WMS updates stock levels in real time. This way, you know exactly what is coming in, where it is stored, and what action is being taken next.The result? Real-time visibility, reduced clutter, quick restocking, and fewer losses.

6. Secure and Compliant Disposal

If an item must be scrapped, we follow strict procedures:

• Safe destruction
• Documentation and audit reports
• Environmental compliance

We make sure that every unusable item is disposed of responsibly.